Staying Safe at Clinic with Coronavirus

 

Bernalillo county is currently in Low Risk for COVID We are using Covid ActNow for the risk levels and they base it on current CDC risk levels

We will be seeing all new and current patients – any Covid vaccination status. Check covidactnow.org website for easy to find risk levels.

(updated 10/26/22)

We will still be requiring masks for your appointment. Please wear a well-fitted mask and we do appreciate if you can bring your own.

Please DO NOT come if you have any potential COVID, cold or flu symptoms – particularly new symptoms of sneezing, runny nose, sore throat, coughing, headaches or fatigue. (If the acupuncturist gets a cold, we will have to close down the clinic temporarily!)

If you believe your cold symptoms are due to allergies, please wait 7 days and check with a COVID test, then come in.

If you have a COVID exposure and are fully vaccinated, you may still come in. If you are not fully vaccinated, please wait 7 days and do a COVID test.

If you get COVID, and have no symptoms, please wait 7 days after your positive test before coming in (this amount of time may change depending on the current variant).

If you get COVID and have symptoms, please wait 7 days after your major symptoms (fever, cough, runny nose, sore throat) have gone before coming in. It is ok to come in with lingering symptoms after you are over the acute stage. We are seeing a lot of longer COVID symptoms such as fatigue, lingering cough, shortness of breath, heart palpitations, strange pains due to post-COVID or Long COVID and acupuncture is really helpful with these.

Our hours by appointment are:

 

Tuesday 10.00-2.00

Thursday 2.00-6.00

Friday 10.00-2.00

Saturday 10.00-2.00

Appointment times for new patients are limited to the first two hours of the shift.

COVID Procedure Changes

These procedures and changes that we implemented during Covid are here to stay for the foreseeable future. Here are some of the admin changes:

  • There will no longer be a physical receptionist.

  • We will be answering voicemails by text

In clinic, the acupuncturist will only be doing acupuncture and COVID safety procedures.  They will not be able to help you with check-in. If you find you need help physically in clinic, or with booking, or with the payment/check-in procedure, please bring someone to help you who will leave once you are comfortable.

Returning existing patients ($20-50 sliding scale)

If you are returning this year since more than a year can book here after watching this reorientation video. (Note: we are no longer requiring a temperature check or symptoms checklist.)

Please then fill out new paperwork online here.

Please don’t come in if you have any COVID, cold or flu symptoms.

     .

We no longer have an in-person receptionist so cannot accommodate Walk-ins anymore. We do have a virtual receptionist who will answer, texts, emails and voicemails by text Tues thru Sat.

 

New Patients ($40-60)

1. Fill out the new patient paperwork online here.

If you prefer to print out a hard copy, you can access that here. Email or text the paperwork to us at commacupabq@gmail.com. A picture with your smart phone works fine – just send it as medium or high resolution.

2. Please watch this orientation video which will show you how our check in procedure works and orient you to the clinic. Once you have watched the video, you can book here. NOTE we are no longer requiring temperature or symptom checks. Please don’t come in if you have cold symptoms

Payment process
You can pay by check, cash or credit card – fill out a payment slip with your name, amount paid and method of payment. Write your check number on the slip. Put it with your payment into a BLANK envelope, do not seal or fold, and put into the black mailbox on the wall. If paying by credit card, please follow the new chip-card instructions that are taped to the desk. Ask us to walk you through it the first time.

In Clinic
Coughing/sneezing – Please don’t cough and sneeze in clinic. We do have cough drops and can also sit you up a bit if that helps.
Treatments will be limited to 45 minutes if we need the chairs (very rare).

Please come with warm clothes but loose around the elbows and knees (even in the summer due to the air conditioning). You may bring your own blanket or pillow.

.

Afterwards
Please use our online booking system to book your next appointment.

Thank you for choosing Community Acupuncture Albuquerque!